1. Processing Time
- Orders are processed within 2–4 business days after payment is received.
- Custom or pre-order items may require additional time; any delay will be communicated via email.
2. Domestic Shipping (India)
All products will be delivered in the following timeframes:
- Standard Shipping: 4–7 business days after processing.
- Express Shipping: 2–4 business days (extra charges apply).
- Delivery times may vary based on your location and courier availability.
3. International Shipping
- We ship to most major countries. Estimated delivery: 7–14 business days depending on destination and customs.
- International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
4. Shipping Charges
- Free shipping on domestic orders above ₹2,000.
- Orders below this amount incur a flat rate of ₹150.
- International shipping rates are calculated at checkout based on destination and weight.
5. Order Tracking
- Once your order is dispatched, you will receive an email with a tracking number and link to track your shipment.
6. Delivery Issues
- Ensure your shipping address is correct. We are not responsible for delays or losses caused by incorrect addresses or failed delivery attempts.
- If your package is lost or damaged during transit, please contact us within 5 days of the estimated delivery date so we can assist you.