Welcome to The Pehnawa. By accessing or purchasing from our website (www.thepehnawa.co.in), you agree to the following terms and conditions. Please read them carefully before using our services.

1. General

• These Terms govern your use of our website, products, and services.
• We may update these Terms at any time. Continued use of the site means you accept any changes.

2. Products & Pricing

• All products are displayed with accurate descriptions and prices to the best of our ability.
• Prices and availability may change without prior notice.
• Colors may appear slightly different due to screen settings.

3. Orders & Payments

• By placing an order, you agree to provide correct billing and shipping details.
• We accept secure online payments through credit/debit cards, UPI, PayPal.
• Orders are confirmed only after payment is successfully processed.

4. Shipping & Delivery

• Standard processing time: 2–5 business days.
• Delivery estimates are provided but may vary due to courier delays, customs, or unforeseen circumstances.
• We are not responsible for delays outside our control.

5. Returns & Exchanges

• Items can be returned or exchanged within 5 to 7 days of delivery if unused, unwashed, and in original packaging.
• Certain items (e.g., custom-made or final-sale pieces) may not be eligible for return.
• Read our detailed Return Policy for instructions.

6. Intellectual Property

• All content—images, text, designs, and logos—is the property of The Pehnawa.
• You may not copy, reproduce, or use any material without written permission.

7. Privacy

• Your personal information is handled as described in our Privacy Policy.
• We never share or sell your data to third parties without consent.

8. Limitation of Liability

• The Pehnawa is not liable for indirect, incidental, or consequential damages resulting from use of our site or products.
• Our total liability is limited to the purchase price of the product in question.